The importance of confidentiality in my work is apparent. If you are an individual or an organization, your needs may differ. In all cases, when you inquire about my work, you can expect that this inquiry will remain confidential.

For that reason, if you are currently employed and wish for your inquiry to remain private, I suggest that you call or email me from your home or personal cell phone or home computer. And I will not call you or email back at work or leave any message there unless you give very specific instructions on how to do so.

In all situations, I prefer to have a phone conversation with all potential clients. I am hoping that you will help us to arrange this before you make any decision regarding hiring me or not, regardless of how many or few emails we may have exchanged. It is important that you have a chance to learn about my services and choose to engage me as your individual coach or as a coach in your organization.

Once we’ve started working together, and you may have met me, how do you continue to protect my privacy?

Regarding office visits, I share an office with four psychotherapists. The office has a waiting area and you may encounter other people waiting there. There is no paid office staff, even though you will notice a window and a spot for staff to sit. Please be seated and wait for me until I come out or arrive and call for you. I do my best to arrange my clients far enough apart so that they do not meet in the waiting room. But I have no control over the others, and no one else there will know my schedule. So please be respectful of the people who you may meet there, and expect that they will be respectful of you. You have no requirement to talk or share anything with anyone there, even if you know them. You will find two restrooms just inside the office door.

Regarding privacy around town: If we meet, after we do I usually avoid attracting attention to my confidential relationship with clients in public places. I may say hello to you, but you are free to talk with me or not. If you prefer that I pretend not to know you, please tell me and I will do my best.

How does NWCSLLC protect the security of my personal information?

NWCSLLC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal and credit information from unauthorized access, use, or disclosure. I will keep records of our inquiry, sessions, assessments and contacts. I keep these files in a locked file. I will not share them with anyone without your permission, within the requirements of the law. I will not retain your bank checks or credit card information, except within the secure system of my payment processor.